Terms & Conditions
Terms & Conditions "We / us" means AZENART CREATIVE TRAVEL LTD, Registered in England & Wales, company number 10486151. Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, England. Postal address: 9 Rue des Emeraudes, La Bouverie, 83520 Roquebrune Sur Argens, France. "The Event", "Painting holiday", "Workshop", « Trip » Means any event or function organised or advertised by us. "You", "Customer", "Traveller", '“Participant”, “Guest” Means the person who has signed a booking form and/or paid a booking payment or the full balance for one of our events and includes all the people on whose behalf you have signed or paid a booking payment. "The Group" means the group of customers. "Supplier" or "Provider" : accommodation rentals, restaurants, transportation companies.
1. TERMS AND CONDITIONS. These terms and conditions govern the contract between you and us to the exclusion of all other terms and conditions save for those implied by law, and no important variation to these terms and conditions shall be valid unless in writing. AZENART CREATIVE TRAVEL ltd operates in accordance with the laws of England and Wales and the courts of England and Wales, excluding all jurisdiction from other territories / countries.
2. FORMATION OF CONTRACT. We strongly advise that you check all the information sent to you by us by email or post for your booking, regarding your name(s), destination, departure dates and balance due. No contract shall arise between you and us until you have paid for the event (or its booking payment) and received confirmation (this can be in the form of an email) of our acceptance of your booking. The contract, as well as these terms and conditions, shall be construed in accordance with the laws of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to deal with any disputes arising between you and us. Contracts (Rights of Third Parties) Act 1999. No part of this agreement shall confer on any third party any benefit or right to enforce any terms of this agreement.
3. LEAD NAME. The lead name on any booking with us accepts the full responsibility of collecting the full balance payable for the booking and indemnifies AZENART CREATIVE TRAVEL LTD against any loss from any individual failing to pay within your group. The lead name of the group is also responsible for ensuring that all group members are aware they are bound by our terms and conditions. The lead name is also responsible for the completion of the online guest list on behalf of all persons on the booking. It is understood that those booking any of our events accept our terms and conditions.
4. BOOKING PAYMENT AND PAYMENT METHODS
Booking fee / Booking payment: This payment is the amount paid to make a booking. It can be accompanied by the remaining balance if payment is in full at booking. The booking fee is per person and per holiday. It is not a deductible deposit. It is non-refundable but can be transferred in the form of a voucher onto another holiday under certain conditions (see cancellation policy). The booking payment is nominative. It is not transferrable from person to person. It is to be paid online by credit card or PayPal when booking one of our holidays. Upon request, we can also accept bank transfers. A booking can only be confirmed when payment has arrived. Please note that non payment of holiday payments / remaining balances / outstanding balances in due time (120 days before Day 1 of your holiday) results in the loss of your booking payment.
Booking Payment Transfer: When cancelling one of our painting holidays, you will be able to transfer your Booking Payment ONCE to another Azenart painting holiday occurring within 24 or 12 months depending on the period at which you cancel - Please see (11) of our Cancellation policy. You will have 30 days to confirm a new Azenart painting holiday date and destination found on our website to transfer your Booking Payment to.
Holiday payment / final amount / “remaining balance”: This payment is separate from the booking fee, and is to be paid by bank transfer 120 days at the latest before Day 1 of a holiday. You agree to pay any or all bank charges if applicable due to your transfer. Upon request, we can accept online payments by credit card or Paypal, however online payment terminal fees are applied. Should your holiday payment / final amount / remaining balance not be paid 120 days before the event, your paid booking payment will be lost.
4.1 LATE BOOKINGS If you book 4 months or less before the event, your holiday payment is to be paid within 4 days of your booking payment.
4.2 PAYMENT BY INSTALMENTS Upon a written emailed request, painting/drawing guests can pay their art holidays with up to 4 instalments. The holiday payment is to be paid in full before the holiday. Any or all partial payments will be lost in the case where the holiday has not been paid in full before Day 1 of the event.
Payment by instalments conditions and costs : 2 to 4 monthly instalments (+£29 per instalment by bank transfer). Online payment instalments: (+ From 2.9% to 4.9% depending on country or origin and currency).
4.3 PRICE INCREASE Prices for a holiday or holiday payment could rise because of inflation, exchange rates, new government taxes or fees imposed by third parties (such as tourist taxes, city taxes, public or private transportation company price increases, or increased prices from any of our other providers, including accommodation). In case of price increase or a change in your holiday package offer, you will be sent an email with the new offer, which you can decline. In this case, you will have 24 months to travel with us on another holiday.
4.4 TERRITORIAL TAX / CITY TAX You will be required to pay DIRECTLY AT THE HOTEL a per night and per person city tax (from £2 to £5 per night depending on the destination). You agree not to hold us responsible or to ask us for a refund for any moneys paid as tax to enter a specific territory.
5 COUPONS, DISCOUNTS AND SPECIAL OFFERS Any discount on our website or other advertisements are reserved to bookings made after the offer’s release. Existing bookings cannot and will not be changed for special offers. We reserve the right to change, decline or withdraw any of the offers without prior notice. A discount offer, coupon, or voucher cannot be combined with another discount offer, coupon, voucher, promotion or credit of any kind transferred from one holiday to another. Vouchers or coupons are issued by email with a specific code. They are to be used within their allotted time of validity. Their value is lost once they expire. Please note that guests sharing a room cannot combine discounts, promotional offers, coupons or vouchers of any kind for the same room. Voucher, coupons or discounts necessitate a booking payment.
5.1 NON-PAINTERS A non-painter is a person who accompanies a painting guest on one of our holidays and who shares a room with the person he/she accompanies. The non-painter is to pay a booking fee + a non-painter holiday payment (same Terms apply as to painters). Non-painters must be on a painting guest's booking, and cannot book on their own. They cannot come without our knowledge and must be booked before coming.
6. INSURANCE AND TRAVEL REGULATIONS You agree to purchase holiday insurance for your trip and to send us written details of your policy, which must include the name of the Insurance company from which you have purchased the policy for one of our holidays and its policy reference. Your insurance travel policy must cover cancellation prior to one of our events as a result of an injury / accident or any health issues preventing you from attending the holiday. It must also cover you during the holiday, and take on full medical expenses in the village/city/country where the holiday is taking place, as well as repatriation on health grounds in case of an emergency such as injury, illness, food poisoning, allergies, damage or loss of personal belongings / property, traffic accident (including as a pedestrian), personal accident (including slip and fall), personal liability, as well as any emergency and all legal expense. Your holiday insurance should also include events listed at number 11 of these Terms. “You wish to cancel”. You are responsible for having adequate travel visas when participating on our holidays. We cannot be held accountable for your no-show due to your being denied entry into the country where your painting holiday is occurring. You agree that AZENART CREATIVE TRAVEL LTD will not be held responsible for any failed insurance claims made by you to your insurance company.
7. CHILD POLICY Guests must be 16 years old or older to attend our painting holidays. Minors 16 to less than 18 years of age must be accompanied by an adult.
8. MOBILITY, DISABILITY AND SPECIAL NEEDS When booking, you must agree to the mobility clause on the booking form. Although there is no need to be an athlete to attend our painting holidays, you must be generally fit. The general mobility test you can do is as follows: You must be able to walk at least 20 minutes at a time at a NORMAL PACE and climb two flights of stairs without assistance and without it being strenuous. Before making your booking, it is best that you carefully read details of our holidays on our website. Most unfortunately, our creative events are not suitable for disabled customers and/or guests with special needs. AZENART CREATIVE TRAVEL LTD reserves the right to regrettably refuse customers who do not meet physical requirements for our holidays. You agree not to hold us accountable or liable for not being able to carry you or not being able to provide adequate service or assistance, and/or for not having special facilities and/or specific management for your physical condition.
9. WHAT’S NOT INCLUDED IN OUR HOLIDAY EVENTS Please refer to your destination’s information on www.azenart.com or www.azenartholidays.com for what’s not included, as holidays differ.
10. FOOD AND DRINKS Our holidays include breakfast or other meals or drinks. Please note that breakfast is the only meal included on the ‘free day’. MEALS: If meals are included in your holiday package, these are either meals cooked by our chef at the accommodation, or restaurant meals. Restaurant meals include: (Lunch) 1 non alcoholic beverage and 1 main dish. (Dinner) 1 glass of wine or a non alcoholic beverage, 1 main dish, 1 dessert. Not included: Other alcoholic drinks, coffee, tea, extra sides, dishes listed in menus as being 'for two' or meat/fish sold per ounce/gramme. IMPORTANT INFORMATION: Each guest is responsible for what he or she consumes, and can or cannot consume while on our holidays. You agree not to hold us responsible for allergic reactions, intolerance to any foods or drinks, or for any foods or drinks consumed which had any negative consequences on your health or well-being or resulting in death. You agree not to hold us responsible for food poisoning resulting in discomfort or permanent injury or death, and to take up any claims to our provider.
10.1 ACCOMMODATION Accommodation on our painting holidays are hotels, villas or apartments rented directly from owners or from specialised websites or professionals. These villas, houses or apartments are clean and each of different styles. Rooms may be ensuite rooms, standard/regular/twin (double bed/twin beds, with a shared bathroom), en-suite rooms in apartments or villas may have a bathroom in the room or a bathroom outside of the room for private usage, basic (single bed, shared bathroom). Unless otherwise specified, bathrooms are shared. Specific room types are indicated on our booking forms (guests choose from different room types). Ensuite note: Both “bedrooms with the use of a private bathroom” and “bedroom with a bathroom inside the room” are considered Ensuite in our online holiday description. Should the holiday accommodation be unsatisfactory to you upon arrival, you agree to relocate at your own cost and agree that we will not refund any part of the holiday to you with regards to your accommodation standards. Some accommodations may have stairs, others a lift/elevator, others may be on the ground floor. Accommodation photos on our website may in some cases be commercial photos and not represent the actual accommodation, but will be of equal comfort. Should specific advertised accommodation no longer be available for the holiday you had booked, we will let you know which room type we can offer. Please note that accommodation can differ one year to the next on the same destination but will be of equivalent standards. Upon request if a holiday is fully booked, we can arrange for a separate room in separate accommodation to accommodate extra painting guests.
11. YOU WISH TO CANCEL A PAINTING OR DRAWING HOLIDAY:
Please see our cancellation policy below. You may cancel your booking by sending us an email entitled ‘Cancellation’ stipulating the cancellation with the holiday dates and reason for cancellation. You can also send a registered letter with recorded delivery to our office address in France (address up top). For group bookings (2 or more people) cancellation must be made from the lead name on the booking and specify who is cancelling. Individuals in the group booking wishing to cancel individually can do so within the allotted period.
If cancelling due to health reasons, injury, or other issues covered by your travel insurance policy, you must refer to your travel insurance company.
Our cancellation policy is calculated according to the date on which we receive the written notice of your cancellation.
100% refund of your paid remaining balance minus a £59 processing fee if cancellation occurs 120 days or more before the event. Your booking payment becomes transferable once on any Azenart painting holiday destination for 24 months after cancellation.
100% credit transfer (voucher form) of your paid remaining balance onto another Azenart painting holiday within 24 months if cancelling occurs 119 days to 90 days before the event you booked. Your booking payment becomes transferable once on any Azenart painting holiday destination for 24 months after cancellation.
Cancelling 89 - 60 days before the event: 50% credit transfer (voucher form) of your paid remaining balance onto an Azenart painting holiday of your choice within 12 months. Your booking payment becomes transferable once on any Azenart painting holiday destination for 12 months after cancellation.
Cancelling 60 - 30 days before the event: 25 % credit transfer of your paid remaining balance onto another holiday within 12 months. Your booking payment becomes transferable once on any Azenart painting holiday destination for 12 months after cancellation.
Cancelling less than 30 days to event, no show, or having to leave while on the holiday: No credit or refund of your paid remaining balance. Your booking payment becomes transferable once on any Azenart painting holiday destination for 12 months if cancellation occurs 30 days to the day of the event.
If leaving for medical reasons, you will need to contact your travel insurance. You agree not to hold us responsible for any ailment contracted during your time on our holidays, including Covid. You agree that any chosen or lawful isolation will be solely at your expense.
We shall not accept responsibility for (your) cancellation or no-show or consequences at any time due to change of mind, lack of finances, missed flights/trains/buses/ferries or any other type of transportation, car issues or car hire/rental gone wrong, lack of appropriate visas, unsuitable weather conditions (including hurricanes, fires, flooding, drought, snow, hail, sand storms or any other meteorologic hazards), fire (your home, work place or other), natural disaster, nuclear disaster, personal or other types of accident, general health epidemics or pandemics, personal physical / mental health issues (yourself / a family member or someone you know), pregnancy, death (yourself or someone else), abduction, confinement, incarceration, war, threat of war, civil rebellion, terrorism, terrorist threat, industrial accident, etc.
If cancelling due to health reasons, injury, or other issues covered by your travel insurance policy, you must refer to your travel insurance company.
Our cancellation policy is calculated according to the date on which we receive the written notice of your cancellation.
11.1 SPECIAL COVID (or other pandemic virus) CANCELLATION POLICY:
Participants booked on an Azenart painting holiday who are STRICTLY PREVENTED FROM ATTENDING THE HOLIDAY due to:
1) Sanitary lockdown during booked Azenart holiday dates because of the Corona COVID virus (or any other pandemic virus or ailment) in country of provenance (with proof of flight purchase) or in the country where the holiday is held.
2) Travel rendered impossible because of virus related refused access (COVID or other).
3) Obligatory quarantine in the country where the painting holiday is being held.
PARTICIPANTS WHO CANCEL UNDER THE ABOVE-STATED SPECIAL COVID or other virus POLICY WILL BE ABLE TO TRANSFER THEIR BOOKING PAYMENT AND HOLIDAY PAYMENT/REMAINING BALANCE ONTO ANY OTHER HOLIDAY FOR A PERIOD OF 24 MONTHS FROM THE DATE OF INITIAL BOOKING PAYMENT PURCHASE. SHOULD THE ABOVE NOT RIGHTFULLY OR LEGALLY APPLY IN YOUR REASONS FOR CANCELLING, OUR CANCELLATION POLICY APPLIES (‘11.’ as per these terms). Should you be unable to travel within the 24 months period after your purchase, we advise that you contact your travel insurance company.
Please beware that the following will NOT render possible a COVID (or other virus) related cancellation:
1) Covid-related quarantine in your country of provenance on your way BACK from one of our holidays.
2) Any vaccine issues on personal non-compliance. You agree to have your vaccines up to date to travel to your holiday destination.
3) Being ill from Covid or testing positive to Covid (or other virus or ailment) 24 to 48 hours before your booked holiday . (In this case, you will need to turn to your personal travel insurance policy.)
PARTICIPANTS WHO CONTRACT COVID WHILE ON ONE OF OUR HOLIDAYS AGREE NOT TO HOLD US ACCOUNTABLE FOR THEIR HEALTH ISSUES EVEN RESULTING IN LONG TERM HEALTH ISSUES OR DEATH. POTENTIAL ISOLATION/QUARANTINING WHILE ON OR AFTER THE HOLIDAY WILL BE ON YOUR TERMS AND AT YOUR EXPENSE.
12. CANCELLATION / RESCHEDULING BY US. AZENART CREATIVE HOLIDAYS LTD reserves the right to cancel or reschedule any holiday event:
1) If the minimum number of 5 participants for the event has not been met.
2) If any of the following render the event impossible: For safety reasons at any time before the holiday due to climate, natural catastrophes, health epidemics or pandemics, war, immediate danger in our painting holiday area / accommodation or other factors which cannot reasonably be overcome by the date of the event.
3) At any time before the holiday in the event of a tutor’s sudden health issues, other incapacitating issues or death. In the case where an event is rescheduled or cancelled under the above stated circumstances, our policy offers our guests a voucher valid 24 months of the same value as moneys paid to Azenart for their previously booked holiday. If moneys paid exceed the value of the holiday you wish to rebook yourself on, you will be issued a voucher of the remaining value to be used as credit on one of our holidays for a period of 24 months from the date of issue. If moneys paid are less in value than the holiday you wish to rebook yourself on, you will need to pay the difference between the two holiday prices. Voucher are issued by email with a specific code. You agree that save as above we shall be under no further liability to you. In the event of the above stated circumstances, please note that we cannot be held responsible for any moneys spent by you in relation to your planned travels with us.
4) We reserve the right to cancel your booking with any moneys paid if your holiday balance payment has not been paid in 90 days prior to departure (-> except for payments made by 2 to 4 instalments, see 4.1) and late bookings, in which case guests have 48 hours to pay the full holiday payment.)
Please note that WE WILL NOT REFUND YOUR FLIGHTS, cancellation fees, or any related costs due to our cancellations. WE STRONGLY ADVISE PARTICIPANTS TO PURCHASE REFUNDABLE FLIGHTS AND PERSONAL TRAVEL INSURANCE.
13. ALTERATIONS MADE BY YOU We shall try to accommodate any reasonable change you wish to make. If you wish to change your room type before the holiday’s commencement, please contact us at info@azenartholidays.com, we will then let you know of any availability. If you wish to increase the number of participants in the event you may do this online. There will be no surcharges for late bookings. If you wish to decrease the number of persons participating in the event, our cancellation policy applies. If you cancel while on the holiday, during the holiday dates, your painting holiday value is then lost. Please note that in the event of dissatisfaction on behalf of a guest, he or she can send Azenart a registered letter explaining their discontentment within a maximum of 48 hours after the holiday’s last day.
14. ILLNESS OR ABSENCE (of a painting/drawing guest) If you must withdraw from a holiday after commencement for any reason, you will need to contact your personal holiday insurance company. Unfortunately, no refunds can be made for absences from a holiday, including missed tutoring, missed meals, nights at the accommodation, or any activities you may have missed, or partially missed.
COVID / CORONA VIRUS IMPORTANT INFORMATION: We recommend at all times that you follow the FCO travel advice available online at: https://www.gov.uk/guidance/travel-advice-novel-coronavirus. Please be aware that although activities during our holidays have not changed, we advise customers to comply with the countries’ Corona virus policy. Participants are to bring their own face masks and hydro-alcoholic gel. As a participant, you agree to take full responsibility of the risks incurred with regards to Covid 19 Corona virus and will not hold ACT accountable for an eventual contamination resulting in illness, long lasting sequelae after affects, or death.
15. GROUP TRANSPORTATION. We hold no responsibility in case of incidents or accidents using any of means of transport. Public transportation means taking buses, trams, trains, ferries, and also walking. In the event of an accident using any of these means of transportation while on our holidays, you agree to deal solely and directly with the transportation company. Some destinations may include the use of one or more private vehicles for our groups; In this case please note that each participant and non-painter will be LIMITED to one carry-one size suitcase (basic airline standard size) + back-pack (56 cm X 26 cm / 23’ x 11’). This will be re-specified in our What To Pack - What’s Provided guide.
Your private personal travel insurance should cover you in case of a road / traffic accident as a passenger or pedestrian in all circumstances.
IMPORTANT NOTICE: 1. We hold no responsibility in the event of your losing travel tickets provided by us, daily or weekly passes (bus, shuttle, tram, train, ferry etc.) while on one of our holidays or events. You will be responsible for buying your own replacement tickets or pass. In the event of planned group transportation, please note that if you cannot make schedule times of pick-up or drop off, you will need to find your way on your own at your own expense. If you decide to leave the holiday early on your own while a group transfer was organised, you will need to arrange your own transportation. Please note that we cannot arrange individual transportation or transfers at any time.
16. PAINTING AS A GROUP When painting outdoors, our painting permits require for us to 1) STAY TOGETHER AS A GROUP: We cannot have participants stray from the group to paint in their own corner. 2) We are also required TO BE IDENTIFIED AS A GROUP. While painting outdoors (as a group), you will be kindly required to wear our group's apron. This will identify you as a participant of our group, as per our permit. PLEASE NOTE that as per our Terms, a participant's non compliance could lead to being fined by the police. We cannot be held responsible for non compliance of any participant. Any fined participant will be required to pay his or her fine.
17. PAINTING, PAINT POLICY & ART WORK You may choose to paint or draw on Azenart Holidays. Unless specified in your package or at the time at which you booked your holiday, we provide most materials (not all) and equipment for one chosen medium: Watercolours, graphite pencils, gouache, OR pastels, acrylics, oils for experienced artists. Please note that your tutor will have paper for you to work on. If wishing to paint on canvas or canvas boards, you are free to bring your own. Not all destinations offer all mediums. If you choose to use oils, you agree to be fully responsible for providing and carrying your own appropriate carrying case as well as the other materials listed on our guide. Painting (using any medium) at the accommodation is only allowed in specific areas designated by your tutor. Painting in bedrooms or in other non designated areas is strictly forbidden. In the event of staining, you will be responsible for cleaning or replacing what has been damaged by any painting or drawing medium. Artwork produced by a customer group member on Azenart Holidays is and remains their custody. It is their responsibility to arrange for taking any artwork home in their luggage or by shipping from the holiday location at their own cost.
18. WEATHER In the event of unsuitable weather conditions for “plein-air” painting and/or sketching and/or drawing, the group will sketch or paint indoors (accommodation, cafés or art studio if applicable).
19. MATERIALS AND EQUIPMENT. Please refer to our What To Pack - What Is Provided guide for what we supply and what you need to bring on our holidays. Rented easels are to be returned at the end of the holiday in working order, or they will be billed £50 to you by our accounts department. If planning on bringing your own easel on one of our destinations, it needs to be a small metal foldable easel, identical to the ones we rent out to participants. Wooden or coloured easel are strictly forbidden. Stools: A stool is provided (please consult our guide). Any other stool not identical to the ones we provide, or armchair, is strictly forbidden to use on public soil with our group. You agree to strictly use the equipment provided: Apron, board, stool, optional easel.
20. FREE DAY: A ‘free day’ as mentioned on our website in our painting holiday pages, is a day during which there is no tuition, transportation or meals, except for breakfast. Participants are under their own responsibility on the free day and are to organise their day on their own.
21. CUSTOMERS’ OBLIGATIONS. You need to have personal travel insurance suitable for your needs which should cover 6. 11. and 12. on our Terms and Conditions, including delays for events involving travel by land, sea, or air) before the event. We require that you have proof of identity with you on the holiday: A valid passport with an appropriate travel visa. You shall at all times behave in a safe, responsible and courteous manner, comply with all instructions, regulations and codes of practice issued by us or our suppliers, ensure that you comply with all age restrictions imposed by our suppliers, ensure that you comply with all arrival times. We also strongly advise guests to buy refundable flights should the holiday(s) you have booked with us be cancelled by us or by you. No refunds will be made on your flights or any related fees in case of cancellation by us or by you. If you breach these obligations we may cancel or curtail the event or any part of it. Should you be excluded from the holiday due to your breach of obligations, you shall not be entitled by us to any refund or transfer from one painting holiday to another.
22. LUGGAGE SIZE If booked on a painting/drawing holiday where a vehicle is involved for local transportation and/or transfers, you are required to bring a suitcase of reduced size; the ideal size being carry-on cabin luggage standards (55cm x 35cm x 25cm) with a maximum of 60cm x 40cm x 30cm. Oversized luggage will not be accepted if lack of room in a vehicle. You agree to be responsible for storing your oversized luggage at your own cost until you return.
23. SMOKING POLICY Smoking indoors, during transportation or during group activities is strictly forbidden. Smokers shall be completely free at any time, to take breaks from group activities to smoke at their convenience, outdoors, away from the group.
24. YOU WISH TO PUBLISH PHOTOS OR VIDEOS ON SOCIAL MEDIA (POSTS AND TAGS) You agree to imperatively tag AZENART PAINTING HOLIDAYS in all publications showing scenes from our painting holidays (set up, materials, group, tutor, yourself, or other partIcipants) as well as photos of your artwork produced on our painting holidays. Photographs taken by participants, non painters or passer-by(s) during any Azenart painting holiday activity are to be viewed and used strictly in a private sphere and not for marketing or other commercial purposes for a business other than Azenart Creative Travel, unless previously authorised by us.
25. OUR OBLIGATIONS We shall take reasonable care and skill in arranging the event and in complying with all applicable laws in relation to the event. In the event of unsuitable weather, you will paint or sketch indoors or undercover.
26. RIGHT OF IMAGE You agree to appear in photos or videos on our website, social media pages and or other advertisements. All of the photographs and illustrations we use on our website and in literature (including quotations) are for marketing purposes and represent overall general standards of our painting holidays.
27. CUSTOMER FEEDBACK. If you have an important problem with regards to the event while on the event, you must inform ACT by email or a registered letter 48 hours at the latest after the holiday. No complaint will be accepted outside of this time frame thus deeming you fully satisfied with all aspects of the event and the services we have provided to you. We will endeavour to deal with the complaint as quickly as possible.
28. CHANGES TO THESE TERMS AND CONDITIONS We may need to make changes to these terms and conditions. Changes can only be made by us. We reserve the right to amend or improve these Terms and Conditions without prior notification. When it is necessary for changes to be made, we will inform all persons booked on events of any major changes in the case where Terms become less favourable to our clients. Should clients with previous bookings disagree with our new Terms and Conditions, they should contact us about this disagreement, so as to come to a mutual agreement.
29. RESPONSIBILITY You agree not to hold us responsible for any injuries caused by our equipment or materials (such as falling off a stool, cutting or stinging yourself, contact allergy, allergy to paints, etc.). We hold no responsibility if you become ill, are personally injured (fall, road accident, or any other injury) or decease during the holiday period. You are responsible for your personal and travel insurance. You are responsible for complying with our Terms and Conditions, the destinations’ government authorities, and of bearing any costs due to consequences of your non-compliance. You are advised to wear appropriate clothing. We hold no responsibility for any staining on your clothing caused by you, our tutors, or any member of the group by our materials. For safety reasons, adequate footwear is advisable when walking to sites with the group, or anywhere outside of the accommodation.
30. PROPAGANDA/SALES of products or services as well as RELIGIOUS TEACHINGS are strictly forbidden on our holidays on behalf of participants.